Jamie Henriod serves as the Chief Operating Officer at Prime Chief of Staff, and brings more than 15 years of experience in branding, operations, and creating employee-centric work environments, teams, and company cultures. Prior to joining Prime Chief of Staff, she held several pivotal leadership roles at Zappos.com, including Chief of Staff and Head of Corporate Communications. Among former Zappos CEO Tony Hsieh’s most trusted advisors, Jamie was instrumental in creating, establishing, and evangelizing the dynamic culture and brand that made the online retailer one of America’s most recognizable — and beloved — employer brands. She is a passionate advocate for and expert speaker on all things culture as well as an advisor and board member for a number of organizations.